Southern Cross Studios is committed to protecting the privacy of visitors to our online platform. This Privacy Policy explains how we collect, use, disclose, and protect information gathered through this service, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.
Information We Collect
We collect various types of information when you interact with our site:
Information You Provide:
This includes information you voluntarily submit, such as when you fill out forms, request information about our services (like studio rental, film & TV production, post-production, equipment hire, etc.), or otherwise communicate with us through our platform. This information may include contact details and details related to your specific inquiries or requests.
Automated Information Collection:
When you visit our site, we may automatically collect certain information about your device and usage. This includes data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this information through technologies like cookies and similar tracking mechanisms.
How We Use Your Information
We use the collected information for various purposes, including:
To provide and maintain our services: This involves processing inquiries, managing requests related to our offerings (studio space, production support, equipment), and facilitating communication.
To improve and optimize our site: We analyze usage data to understand how our platform is used, identify areas for improvement, and enhance user experience.
For communication: We may use your information to respond to your inquiries and provide information about our services that you have requested.
For security and fraud prevention: To protect our site and users from fraudulent or malicious activity.
For legal compliance: To comply with applicable laws, regulations, and legal processes.
Legal Basis for Processing (Relevant under GDPR)
We process your personal data based on various legal grounds, including:
Your consent: Where you have provided consent for specific processing activities.
Performance of a contract: Where processing is necessary for fulfilling a contract with you or taking steps at your request before entering a contract (e.g., responding to a service inquiry).
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, ensuring security).
Legal obligation: Where processing is necessary to comply with a legal obligation.
To exercise these rights, please contact us using the physical address provided below.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties in the following limited circumstances:
Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as website hosting, analytics, and customer support. These parties are bound by confidentiality obligations and are authorized to use your information only as necessary to provide services to us.
Legal Requirements: We may disclose your information if required to do so by law, in response to a legal process, or to protect our rights, property, or safety, and the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
International Data Transfers
Given the global nature of the internet and our industry, information collected through our site may be stored and processed in any country where we or our service providers operate. When transferring personal data internationally, we take steps to ensure that the data is protected in accordance with applicable data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data. These may include the right to:
Access: Request access to the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain circumstances.
Restrict Processing: Request restriction of processing of your data under certain circumstances.
Object to Processing: Object to the processing of your data under certain circumstances, such as for direct marketing.
Data Portability: Receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide certain functionalities. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the site.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this policy whenever you access our site.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us via postal mail at:
Southern Cross Studios
189 Kent Street, Level 5,
Sydney, New South Wales, 2000, Australia.
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